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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim P.

March 6, 2026

5  out of  5
rating by Kim P.
"I have been a customer for many years. I have always been treated well, taken care of, and my concerns handled quickly and professionally. I have absolutely zero complaints! Highly recommend! ⭐️ ⭐️⭐️⭐️⭐️"
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Saxstine Maria Diaz

March 4, 2026

5  out of  5
rating by Saxstine Maria Diaz
"Called to get a quote for my Photo Booth business & they made it all so simple for me! Cindy was the absolute best in helping me get everything done! Thank you :)"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Aaron Madan

January 26, 2026

5  out of  5
rating by Aaron Madan
"Awesome! This was my first time buying a vehicle & getting insurance. Cindy made it so simple that it took all worries out of my mind. Glad I went through George Hortelano’s office. Can’t wait for my next vehicle"
We responded:
"Wow, thank you for the 5-star review, Aaron! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Aaron, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent George Hortelano’s Team is just a call or email away! "
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Liz Reices

January 14, 2026

5  out of  5
rating by Liz Reices
"I was shopping for home and car insurance and a friend recommended Mia Zuloaga. She was amazing and answered all my questions throughly. She helped me choose a great plan, and I’ll definitely be recommending her to all my friends"
We responded:
"Thank you for the 5-star review, Liz! Here on State Farm Agent George Hortelano’s Team, we are proud to serve our community and appreciate your recognition. "
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Kathleen Savastano

January 14, 2026

5  out of  5
rating by Kathleen Savastano
"I have had a policy with State Farm for almost 20 years and realize that I needed to look at that. 💜Mia🩷 was super helpful and very knowledgeable. I was able to provide me with the best solution in my current situation."
We responded:
"Kathleen, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent George Hortelano’s Team here in our Miramar office. "
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Laura Reyes

November 20, 2025

5  out of  5
rating by Laura Reyes
"Loved working with Cindy! She’s made the whole process smooth and clear."
We responded:
"We’re thankful for your feedback and enjoyed working with Cindy! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Theresa Sarnecki

November 14, 2025

5  out of  5
rating by Theresa Sarnecki
"Always very helpful. Take care of any request immediately"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Chanel Davila

November 4, 2025

5  out of  5
rating by Chanel Davila
"Malory and the George Hortelano Office have always provided top notch service. They are communicative and get the job done quickly and efficiently. Thank You Malory!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Maria Sandalia

September 29, 2025

5  out of  5
rating by Maria Sandalia
"Customer service here is outstanding! Cynthia Garcia and the entire team at Mr. George Hortelano’s insurance office truly put their customers first. They’re attentive to every need, help you find the best policies and coverage at the best price, and always provide friendly, professional service. Just this morning, for example, Malory called to remind me about a payment on a new policy to prevent cancellation. I didn’t yet have the payment details, but thanks to her timely call I was able to take care of everything online before the deadline. Thank you all for consistently going above and beyond—I always feel supported. Best customer service ever!"
We responded:
"We’re thankful for your feedback! I am very delighted to hear the positive complements. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Salvador Melendez

September 19, 2025

5  out of  5
rating by Salvador Melendez
"A dear friend of mine recommended State Farm Ins. for my home and cars. He also suggested that I meet with Cindy whom he highly recommended! I met with Cindy and she was FANTASTIC! I learned more about home and car insurance with her than I ever had with over a dozen agents in my lifetime! WOW! She explained what I needed to do with my current policy to improve my coverage! This Lady is FANTASTIC! What a great Agent! The best one I've ever met at State Farm in all of Florida!"
We responded:
"We appreciate your wonderful review! We are delighted to know you had a great experience with our State Farm office especially Cindy. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Claudio Noriega

September 19, 2025

5  out of  5
rating by Claudio Noriega
"After a 35 year relationship with USAA, I decided to explore auto insurance options. A close friend recommended Cindy at State Farm. After reviewing several quotes, State Farm’s was by far the best. Now, the recommendation should end there, but as we started the paperwork, we discovered an issue with a vehicle I sold to a dealership a few years back and the transfer of ownership. Cindy called, walked me through what had to do, and then followed up with me as I closed out the issue in the government system. Truly professional in every step of the process. Thank you Cindy! I look forward to a long relationship."
We responded:
"We’re honored by your positive feedback! I am very happy Cindy was able to help you.... she is very dedicated. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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JAVIER DAMONTE

September 10, 2025

5  out of  5
rating by JAVIER DAMONTE
"Have State Farm for home and auto for over 30 years Great customer service. Cindy and Mia always available to help. Would recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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R S

September 9, 2025

5  out of  5
rating by R S
"The staff at State Farm has been outstanding. The team, especially the girls in the office, are always attentive, helpful, and professional. They consistently handle my requests with efficiency and care, making sure my needs are met every time. Their dedication and reliability give me complete confidence in knowing things will get done right. Highly recommend their service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jim Kennett

September 4, 2025

5  out of  5
rating by Jim Kennett
"Cindy was amazing. She is very knowledgeable and educated me on some of the requirements needed. Highly recommend"
We responded:
"Thank you for the review and your loyalty! We are happy you enjoyed working with Cindy, she is one of my BEST! Feel free to reach out to us with any questions or concerns."
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Raffoul Ajami

August 27, 2025

5  out of  5
rating by Raffoul Ajami
"Meleri is very pleasant and helpful person to deal with, and whenever you ask something that she does not have an answer for, she'll find out and call right back."
We responded:
"Thank you for your business and your review. Please feel free to reach out to us with any questions you may have."
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Adela Gamoneda

August 26, 2025

5  out of  5
rating by Adela Gamoneda
"The best I have St Farm for many many years Malory always there to help profecional and with the human touch that is no longer in lots of business thank you Malory fir all you help wants the best insurance STARE FARM is you INSURANCE"
We responded:
"Adela, we appreciate your wonderful review and your longtime loyalty. I am glad you were able to talk with Malori our newest agent."
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John

August 22, 2025

5  out of  5
rating by John
"Mallory was very easy to talk to, very helpful, patient, and understanding in solving the issue and problems which I had expeditiously. And immediately sent the declaration page that I needed for my flood insurance pronto! She is a superb employee and has to be considered an asset to the business. Which makes everyone else in the business look great. Keep up the good work.J.L."
We responded:
"Thank you so much for the review, Malori is wonderful, and we are happy to have her."
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Nicola E.

August 20, 2025

5  out of  5
rating by Nicola E.
"Malory was very helpful in answering my questions. She was knowledgeable and pleasant to work with. Thank you for a great experience Malory!"
We responded:
"Thank you so much for the review on Malori, we are glad you were able to get your questions answered. We appreciate your business."
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Claude Noriega

August 15, 2025

5  out of  5
rating by Claude Noriega
"Cindy Garcia was very helpful during my processing of my State Farm auto Insurance agreement. Thank you Cindy, C. Noriega"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Nicole Leiva

August 15, 2025

5  out of  5
rating by Nicole Leiva
"This office was recommended to us by a friend and it was a 10/10 experience! Cindy was amazing and helped us bundle our household into one policy & even saving us some money! Highly recommend them to anyone!"
We responded:
"Thank you, Nicole, for the wonderful review, Welcome to State Farm! We are glad you enjoyed your experience and got your savings."
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Joseph Gonzalez

August 5, 2025

5  out of  5
rating by Joseph Gonzalez
"Been with George for 20 years his team is the best. Andy Garcia helped me in a insurance issue took care of it right away. Dale"
We responded:
"Thank you, Joseph, for your loyalty and for your kind words. We truly appreciate your business."
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Andres Girald

July 25, 2025

5  out of  5
rating by Andres Girald
"I will recommend Mallory to my friends and family."
We responded:
"Thank you for the review, we appreciate your business. "
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Maria Juarez

July 23, 2025

5  out of  5
rating by Maria Juarez
"Andy Garcia was absolutely exceptional. Knowledgeable, courteous and extremely patient! Would highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Andy; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Yuleidys Peguero

July 15, 2025

5  out of  5
rating by Yuleidys Peguero
"⭐️⭐️⭐️⭐️⭐️ I’ve been with this team for over 17 years, and I truly couldn’t ask for anything better. Cindy is absolutely AMAZING. She handles my chaos with grace, patience, and humor—and honestly, she’s nothing short of a star. Her dedication and warmth makes every day a little brighter, especially when i call and they hop right into it! So grateful for such and amazing team and incredible person. Thanks for you do YOU ROCK!!!! GEORGE great job finding a great team! Keep it up"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! I also appreciate Cindy, she is one of my BEST!"
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angelica garcia

July 14, 2025

5  out of  5
rating by angelica garcia
"⭐️⭐️⭐️⭐️⭐️ I couldn't be happier with the experience I had working with Malory on switching my car insurance! She made the entire process smooth and stress-free, helping me leave Geico and get an even better rate with State Farm, one of the best insurance companies out there. Not only am I now saving money, but I also have more coverage than before. Malory was professional, knowledgeable, and genuinely cared about finding the best option for me. Highly recommend her to anyone looking to improve their insurance situation!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "