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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Kennett

September 4, 2025

5  out of  5
rating by Jim Kennett
"Cindy was amazing. She is very knowledgeable and educated me on some of the requirements needed. Highly recommend"
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tracy puzio

September 4, 2025

5  out of  5
rating by tracy puzio
""I’ve been with State Farm over 13 years at George Hortelano’s office for my auto and home insurance, and I can’t say enough good things about the team. George is an outstanding agent who truly cares about his clients, and Mia Z is absolutely amazing — she’s knowledgeable, friendly, and always goes above and beyond to make sure everything runs smoothly. Whether it’s answering questions, updating policies, or helping me find the best coverage, Mia handles it all with such professionalism and kindness. I always feel taken care of and confident knowing my insurance is in their hands. Highly recommend George and Mia to anyone looking for top-notch service!" A++++++"
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Nora Guifarro

September 2, 2025

5  out of  5
rating by Nora Guifarro
"For many years, I’ve enjoyed excellent customer service from Cindy and her team. Cindy is very friendly, professional, and attentive to detail. She always help me resolve my different insurance issues in the best possible way. I feel confident with them. Thank you, Cindy you are the best!"
We responded:
"Thank you for your business and wonderful review! Cindy is one of my best and she loves to help people. Please feel free to reach out to us with anything you may need."
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Raffoul Ajami

August 27, 2025

5  out of  5
rating by Raffoul Ajami
"Meleri is very pleasant and helpful person to deal with, and whenever you ask something that she does not have an answer for, she'll find out and call right back."
We responded:
"Thank you for your business and your review. Please feel free to reach out to us with any questions you may have."
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Adela Gamoneda

August 26, 2025

5  out of  5
rating by Adela Gamoneda
"The best I have St Farm for many many years Malory always there to help profecional and with the human touch that is no longer in lots of business thank you Malory fir all you help wants the best insurance STARE FARM is you INSURANCE"
We responded:
"Adela, we appreciate your wonderful review and your longtime loyalty. I am glad you were able to talk with Malori our newest agent."
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John

August 22, 2025

5  out of  5
rating by John
"Mallory was very easy to talk to, very helpful, patient, and understanding in solving the issue and problems which I had expeditiously. And immediately sent the declaration page that I needed for my flood insurance pronto! She is a superb employee and has to be considered an asset to the business. Which makes everyone else in the business look great. Keep up the good work.J.L."
We responded:
"Thank you so much for the review, Malori is wonderful, and we are happy to have her."
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Nicola E.

August 20, 2025

5  out of  5
rating by Nicola E.
"Malory was very helpful in answering my questions. She was knowledgeable and pleasant to work with. Thank you for a great experience Malory!"
We responded:
"Thank you so much for the review on Malori, we are glad you were able to get your questions answered. We appreciate your business."
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Claude Noriega

August 15, 2025

5  out of  5
rating by Claude Noriega
"Cindy Garcia was very helpful during my processing of my State Farm auto Insurance agreement. Thank you Cindy, C. Noriega"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Nicole Leiva

August 15, 2025

5  out of  5
rating by Nicole Leiva
"This office was recommended to us by a friend and it was a 10/10 experience! Cindy was amazing and helped us bundle our household into one policy & even saving us some money! Highly recommend them to anyone!"
We responded:
"Thank you, Nicole, for the wonderful review, Welcome to State Farm! We are glad you enjoyed your experience and got your savings."
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Sabrina Verdes

August 12, 2025

5  out of  5
rating by Sabrina Verdes
"Thank you Malori for all your help!"
We responded:
"Thank you, Sabrina, for your review, Malori is wonderful!"
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Suzan Bijani

August 8, 2025

5  out of  5
rating by Suzan Bijani
"Malori es Super profesional y da una atencion personalizada. La Recomiendo!!!"
We responded:
"Thank you, Suzan, for your review and your business."
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Joseph Gonzalez

August 5, 2025

5  out of  5
rating by Joseph Gonzalez
"Been with George for 20 years his team is the best. Andy Garcia helped me in a insurance issue took care of it right away. Dale"
We responded:
"Thank you, Joseph, for your loyalty and for your kind words. We truly appreciate your business."
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Pedro Mendez

July 28, 2025

5  out of  5
rating by Pedro Mendez
"Have been with George and his team for over 20 years and have always been very helpful whenever needed. Just this past week Andy was able to assist me in obtaining insurance on a new car and was able to provide me the new insurance card in a few hours that enabled me to take the new car home. Always thankful for the great work their team has done for me over these many years."
We responded:
"We’re honored by your positive feedback and longevity! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Andres Girald

July 25, 2025

5  out of  5
rating by Andres Girald
"I will recommend Mallory to my friends and family."
We responded:
"Thank you for the review, we appreciate your business. "
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Phil

July 23, 2025

5  out of  5
rating by Phil
"Cindy was nothing short of amazing in helping me determine the best course of action for my insurance needs. George's agency will have my loyalty due to her customer service skills. Thanks again Cindy !!"
We responded:
"Welcome to our Agency Philip! We’re glad to know you’re satisfied with the service at our State Farm office by Cindy. She is one of MY BEST.... We are here to HELP you with your insurance needs."
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Maria Juarez

July 23, 2025

5  out of  5
rating by Maria Juarez
"Andy Garcia was absolutely exceptional. Knowledgeable, courteous and extremely patient! Would highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Andy; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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yuli Mirabal

July 15, 2025

5  out of  5
rating by yuli Mirabal
"⭐️⭐️⭐️⭐️⭐️ I’ve been with this team for over 17 years, and I truly couldn’t ask for anything better. Cindy is absolutely AMAZING. She handles my chaos with grace, patience, and humor—and honestly, she’s nothing short of a star. Her dedication and warmth makes every day a little brighter, especially when i call and they hop right into it! So grateful for such and amazing team and incredible person. Thanks for you do YOU ROCK!!!! GEORGE great job finding a great team! Keep it up"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! I also appreciate Cindy, she is one of my BEST!"
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Myron Prewitt

July 14, 2025

5  out of  5
rating by Myron Prewitt
"My man Andy did a great job helping transfer my insurance from PA to FL! I’m glad I got to meet him! Cool dude!"
We responded:
"Thank you for reviewing our State Farm office & Andy! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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angelica garcia

July 14, 2025

5  out of  5
rating by angelica garcia
"⭐️⭐️⭐️⭐️⭐️ I couldn't be happier with the experience I had working with Malory on switching my car insurance! She made the entire process smooth and stress-free, helping me leave Geico and get an even better rate with State Farm, one of the best insurance companies out there. Not only am I now saving money, but I also have more coverage than before. Malory was professional, knowledgeable, and genuinely cared about finding the best option for me. Highly recommend her to anyone looking to improve their insurance situation!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Mindi W

July 10, 2025

5  out of  5
rating by Mindi W
"If you have found your way to this page then you have found EXACTLY what you are looking for! George Hortelano represents State Farm and has the most AMAZING, attentive and kind staff. The ladies in the office provide exceptional service and go above and beyond! Mia, is a true lifesaver! When my mortgage company did not pay my homeowners ins she went above and beyond to ensure my policy did not get cancelled by texting and calling me. As a single woman working two jobs that could have impacted me greatly. If you are looking for great insurance coupled with a compassionate staff please call George Hortelanos office, you will not be disappointed. Thank you Mia!!!"
We responded:
"Thank you so much for your wonderful review! We appreciate your business and loyalty. Mia is great at what she does."
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DR ruiz

July 9, 2025

5  out of  5
rating by DR ruiz
"Gracias a sindy por ayudarnos con la póliza aprecio su tiempo y amabilidad !"
We responded:
"¡Bienvenido a nuestra agencia! Gracias por la maravillosa reseña. Cindy es una de mis mejores agentes."
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Javier Dorado

July 7, 2025

5  out of  5
rating by Javier Dorado
"Great experience! Mia Z. was a delight to work with. She helped me find the best rate possible and always guides me to the right decision. Thanks again!"
We responded:
"Thank you for your business and kind words. Mia is a wonderful agent!"
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Gina Dorado

July 7, 2025

5  out of  5
rating by Gina Dorado
"it’s ALWAYS a pleasure working with Mia…she’s very knowledgeable, professional and has a “no nonsense” way of getting things done. THANKS Mia !!! 💕"
We responded:
"Thank you for trusting us with your insurance needs. We appreciate your feedback and kind words about Mia."
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Marta Lucia Aristizabal

July 7, 2025

5  out of  5
rating by Marta Lucia Aristizabal
"I got excelente customer service from Andy Garcia."
We responded:
"Wonderful to hear, thank you for trusting us with your insurance needs."
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Kathy Rodriguez

July 7, 2025

5  out of  5
rating by Kathy Rodriguez
"Excellent Service. Mia is great"
We responded:
"Thank you for your business and kind words."